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Collectxpert

Contact us

Contact Us

Head office

CollectXpert Pty Ltd
Ground floor 470 St Kilda Road
Melbourne VIC 3004

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Want more info on our plans and pricing? Our friendly team is here to help

Let us know your name and contact details with a brief description about your enquiry and we’ll get in touch as soon as possible.

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Frequently Asked Questions

We’re helping a wide range of businesses automate the end to end collections process

ColectXpert can help you and your team across a variety of roles:

  • credit and collections staff
  • inbound/outbound call agents
  • sales agents
  • marketing directors
  • business analysts
  • external agencies.

CollectXpert integrates with any major billing system 

If you use Salesforce Marketing Cloud as your communications platform to send SMS and emails, we have a prebuilt adaptor that will seamlessly integrate with Marketing Cloud to send out the comms via Marketing cloud.

 

Once your new CollectXpert is fully integrated, we offer ongoing support to ensure the

You’ll get:

  • 1 month of unlimited hypercare support
  • 50 support hours per annum (after hypercare period)
  • Email support*

Additional premium support, which includes (list of benefits of premium support) is also available at 20% of your initial Licencing cost.

*Please refer to your standard SLA Agreement document for further details on support plans

Yes, we do.

Please refer to our Plan and Pricing page to find the right enterprise package for your business.

Get answers

Frequently Asked Questions

We’re helping a wide range of businesses automate the end to end collections process

ColectXpert can help you and your team across a variety of roles:

  • credit and collections staff
  • inbound/outbound call agents
  • sales agents
  • marketing directors
  • business analysts
  • external agencies.

CollectXpert integrates with any major billing system 

If you use Salesforce Marketing Cloud as your communications platform to send SMS and emails, we have a prebuilt adaptor that will seamlessly integrate with Marketing Cloud to send out the comms via Marketing cloud.

 

Once your new CollectXpert is fully integrated, we offer ongoing support to ensure the

You’ll get:

  • 1 month of unlimited hypercare support
  • 50 support hours per annum (after hypercare period)
  • Email support*

Additional premium support, which includes (list of benefits of premium support) is also available at 20% of your initial Licencing cost.

*Please refer to your standard SLA Agreement document for further details on support plans

Yes, we do.

Please refer to our Plan and Pricing page to find the right enterprise package for your business.