Transforming Debt Recovery with Automation
Whitepaper Preview: Transforming Debt Recovery with Automation
Discover how CollectXpert, a Salesforce-native collections platform, empowers organisations to automate debt recovery with intelligence, compliance, and scale. This whitepaper explores how leading enterprises are modernising collections with:
- Intelligent workflow automation from initial contact to final resolution
- Omnichannel, personalised customer engagement that improves recovery rates
- Real-time dashboards and predictive analytics for smarter, data-led decision-making
- Seamless integration with billing, CRM, and payment systems for streamlined operations
- A real-world success story from a high-volume enterprise achieving measurable outcomes
Download now to learn how to modernise your collections strategy and boost operational efficiency with CollectXpert.
Key insights:
- Leverage CollectXpert’s smart workflows to automate every stage – from debtor’s segmentation to resolution
- Orchestrate omni-channel outreach (emails, SMS, calls, letters, etc.) with precision and speed
- Simplify operations by consolidating collections within a single platform
- Achieve up to 68% increase in repayment rates using well-timed, automated nudges
- 40.9% lift in full repayments through personalised, structured reminder workflows
- Optimise customer reach with automation-first strategies that boost response rates and reduce follow-up costs
- Achieve up to 30% higher debt recovery and 40% faster cash flow realisation
- Integrate seamlessly with your accounts receivable, and billing systems
- Monitor performance with real-time dashboards, recovery insights, and agent analytics
